Grassroots BPO is Hiring for Image Verification Executive Role. All the Candidates who completed Bachelor’s Degree are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Grassroots BPO
- Job Role: Image Verification Executive
- Qualification: Bachelor’s or Master’s Degree
- Location: Bengaluru
- Batch: 2020-2025
- Experience: Freshers (1-6 years)
- Salary: Upto 2.6 LPA (Expected)
- Last Date: As soon as possible.
Job Role & Responsibilities
- Verify ATM transaction records using Electronic Journals (EJ).
- Review and validate ATM transaction images for disputed transactions.
- Compare transaction logs with ATM images to identify mismatches and exceptions.
- Investigate cash withdrawal, cash dispense, and transaction failure cases.
- Maintain accurate records of transaction verification and case updates.
- Coordinate with internal teams for resolution of ATM-related discrepancies.
- Ensure all cases are processed within defined SLAs and quality standards.
- Update CRM/Operations tools with investigation findings and status.
Eligibility Criteria
- Experience: 1-6 years
- Degree: Bachelors Degree in Computer Science, Information Technology, or a similar field
- Skills: Basic knowledge of ATM transactions and banking operations is an added advantage.
- Good computer skills and proficiency in MS Office.
PREFERRED SKILLS
- Intellectually curious, eager to learn new things with an eye towards innovation
- Strategic, able to focus on business goals
- Excellent, at solving unstructured problems independently.
- Highly organized, able to prioritize multiple tasks.
- Strong, communicators able to build relationships with key stakeholder
- Problem Solving mindset.
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