Prudential is Hiring for Support Engineer Role. All the Candidates who completed Bachelor’s Degree are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Prudential
- Job Role: Support Engineer
- Qualification: Bachelor’s or Master’s Degree
- Location: Bengaluru
- Batch: 2023-2025
- Experience: Freshers (1-3 years)
- Salary: Upto 2.5 LPA (Expected)
- Last Date: As soon as possible.
Job Role & Responsibilities
- Provide Level 1 support for Microsoft Copilot users.
- Troubleshoot login, access, and application availability issues.
- Assist users with basic Copilot features and usage questions.
- Document incidents and resolutions.
- Escalate complex issues to the Team Lead.
- Maintain FAQs and user guides.
Eligibility Criteria
- Experience: 1-3 years
- Degree: Bachelors Degree in Computer Science, Information Technology, or a similar field
- Skills: Basic knowledge of Microsoft 365 applications.
- Strong communication and troubleshooting skills.
PREFERRED SKILLS
- Intellectually curious, eager to learn new things with an eye towards innovation
- Strategic, able to focus on business goals
- Excellent, at solving unstructured problems independently.
- Highly organized, able to prioritize multiple tasks.
- Strong, communicators able to build relationships with key stakeholder
- Problem Solving mindset.
ABOUT COMPANY
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