Extrieve Technologies is Hiring for Technical Support Specialist Role. All the Candidates who completed Bachelor’s Degree are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Extrieve Technologies
- Job Role: Technical Support Specialist
- Qualification: Bachelor’s or Master’s Degree
- Location: Bengaluru
- Batch: 2023/ 2024/ 2025/2026
- Experience: Freshers (0-3 years)
- Salary: Upto 4 LPA (Expected)
- Last Date: As soon as possible.
Job Role & Responsibilities
- Troubleshoot and resolve application-related issues, working closely with Onsite team/client to understand their concerns.
- Maintain documentation of support issues, solutions, and user feedback to enhance knowledge base.
- Collaborate with the development team to report bugs, gather user requirements, and assist in testing new features.
- Conduct training sessions for Onsite on software functionalities and best practices.
- Monitor application performance and generate reports to identify areas for improvement.
Eligibility Criteria
- Experience: 0-3 years
- Degree: Bachelor’s degree or Master’s degree in a quantitative field (e.g., Computer Science, Engineering).
- Skills: MS office , SQL , customer service skills
- Excellent, at solving unstructured problems independently
- Strong, communicators able to build relationships with key stakeholder
- Problem Solving mindset
PREFERRED SKILLS
- Intellectually curious, eager to learn new things with an eye towards innovation
- Strategic, able to focus on business goals
- Excellent, at solving unstructured problems independently
- Highly organized, able to prioritize multiple tasks
- Strong, communicators able to build relationships with key stakeholder
- Problem Solving mindset.
ABOUT COMPANY
Extrieve Technologies Pvt. Ltd. is an IT solutions company specializing in enterprise document management, workflow automation, and imaging technologies. It develops software platforms that help organizations digitize, store, and manage critical business information securely and efficiently. By combining advanced technology with domain expertise, Extrieve enables businesses to streamline operations, improve compliance, and enhance productivity through robust document-centric solutions.
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