Wipro is Hiring for SD Administrator Role. All the Candidates who completed Any Graduate are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Wipro
- Job Role: SD Administrator
- Qualification: Any Graduate
- Location: Gopanpally, Hyderabad.
- Batch: 2021/ 2022/ 2023/ 2024
- Experience: Freshers
- Salary: INR 3 to 3.5 LPA
- Walk-In Schedule: 21st & 22nd November 2024.
Job Role & Responsibilities
- As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
- Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
- Identify and escalate tickets requiring urgent attention and action
- Log all contacts and document all the activities and results accurately and completely within the incident management tool
- Deal with and resolve helpdesk requests
- Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner
- To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles
- Open to working in a 24×7 environment with rotating shifts and rotating weeks off
Eligibility Criteria
- Qualification: Any Graduate
- B.Tech/B.E. in Any Specialization, B.Sc in Computers, BCA in Computers,
M.Tech in Any Specialization, PG Diploma in Computers, MCA in Any Specialization, MS/M.Sc(Science) in Any Specialization
Time and Venue
Walk-in Dates: 21st & 22nd November-2024
Walk-in Timings: 10.00 AM – 12.00 PM
Venue: C7PX+3PC, Unnamed Road, Journalists Colony Phase 3, Phase 3, Gachibowli, Hyderabad, Telangana, 500075.
Interested and Eligible candidates can come for Walk-In on 21st & 22nd November-2024, 10.00 AM – 12.00 PM
Carry an Govt Id Proof & Updated Resume along. (MUST)
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