Schneider Electric is Hiring for Service Desk Analyst Role. All the Candidates who completed Bachelor’s Degree are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Schneider Electric
- Job Role: Service Desk Analyst
- Qualification: Bachelor’s or Master’s Degree
- Location: bangalore
- Batch: 2026
- Experience: fresher
- Salary: Upto 6.3 LPA (Expected)
- Last Date: As soon as possible.
Job Role & Responsibilities
- Addresses and resolves basic incidents and requests; logs all incidents and requests; engages other service desks or appropriate support teams to resolve incidents that are beyond the scope of their ability or responsibility.
- Uses the appropriate CTI categories for logging incidents and requests.
- Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude.
Eligibility Criteria
- Experience: Fresher
- Degree: Strong data analytical skills related to visualization tools (Power BI, PowerApps, etc.).
Skills: Demonstrates good customer handling skills and techniques.
Good communication and negotiation skills.
Strong analytical and problem-solving skills.
PREFERRED SKILLS
- Intellectually curious, eager to learn new things with an eye towards innovation
- Strategic, able to focus on business goals
- Excellent, at solving unstructured problems independently
- Highly organized, able to prioritize multiple tasks
- Strong, communicators able to build relationships with key stakeholder
- Problem Solving mindset.
ABOUT COMPANY
Questians are known to be extraordinary people driven by hunger, humility, and aspiration. Solving the world’s hardest engineering problems requires diverse ideas, perspectives, and backgrounds. Quest Global shines brightest when we tap into the many dimensions that thrive across over 23,000 difference-makers in our workplace. We believe that our company culture is the key to our ability to make a true difference, and we work hard to maintain an open company culture where all voices are heard and valued.
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