Salesforce is Hiring for Support Engineer Role. All the Candidates who completed Bachelor’s or Master’s Degree are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Salesforce
- Job Role: Support Engineer
- Qualification: Bachelor’s or Master’s Degree
- Location: Hyderabad
- Batch: 2018/ 2019/ 2020/ 2021/ 2022/ 2023
- Experience: Freshers (0-2 Years)
- Salary: Up to 4.5 LPA (Expected)
Job Role & Responsibilities
- Assist third-party developers to solve their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.com developer products. This will involve debugging, fixing, and taking ownership to see that the issue is fully resolved.
- Write sample code, client libraries, and supply to Open Source projects.
- Build knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community
- Resolve customer service issues and skillfully manage sophisticated customer service problems.
- Manage customers’ expectations and experience in a way that results in high customer happiness.
- Develop and maintain technical expertise in assigned areas of product functionality and apply that expertise effectively to help customers.
- Assist with the design and delivery of product and other technical training.
- Review support cases for technical and solving accuracy.
- Define and describe technical standard methodologies.
- Identify product and services up-sell opportunities and describe Salesforce solutions to customers in a way that is eloquent, accurate, and persuasive.
- Complete assigned project responsibilities.
- Meet the monthly goals on KPIs such as CSAT, Efficiency.
Eligibility Criteria
- Degree or equivalent relevant experience required.
- Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- Excellent written and verbal communication skills
- Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.
- Understanding of database concepts and data management (RDBMS) and SQL
Required Skills
- Lightning Experience – Lighting Web Components & Aura
- Modern JavaScript
- Apex(Synchronous and Asynchronous)
- Integration – REST/SOAP/Bulk API
- Debugging/Troubleshooting Errors
- Visualforce
- Sites/Communities/Force.com
- SOQL/SOSL
- Deployment- Metadata API/ANT Migration tool/CLI
- Flows/Process Builder
- Authentication, SSO/Auth Provider
- Event driven architecture – Platform Events, Streaming API, Change data capture
- Field Service Lightning (FSL)
- Mobile Dev
Preferred Skills
- Previous experience with Salesforce.com CRM and its technologies.
- Experience as a committer in an Open Source project is a plus.
- Salesforce.com Certified Administrator (ADM201 Certified)
- Salesforce.com Certified Advanced Administrator (ADM211 Certified)
- Salesforce.com Certified Developer (DEV401 Certified)
About Company
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we’re helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.
There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.
Click the below link to Apply:
Join Our Telegram Channel: Click Here
Join Our WhatsApp Group: Click Here
