Red Hat is Hiring for Technical Support Engineer Role. All the Candidates who completed Bachelor’s Degree are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Red Hat
- Job Role: Technical Support Engineer
- Qualification: Bachelor’s Degree
- Location: Pune
- Batch: 2020/ 2021/ 2022/ 2023/ 2024
- Experience: Freshers (0-2 Years)
- Salary: Up to 4.5 LPA (Expected)
- Last Date: As soon as Possible
Job Role & Responsibilities
- Provide technical support to Red Hat enterprise customers
- Work with Red Hat enterprise customers across the globe on 24×7 basis that requires one to work in different shifts periodically
- Diagnose problems, troubleshoot customer issues, and develop solutions to technical issues
- Exceed customer expectations by providing outstanding customer service
- Consult and develop relationships with in-house engineers and developers to promote creative solutions and improve customer satisfaction
- Contribute to the global Red Hat knowledge management system while working on customer issues
Eligibility Criteria
- Qualifications: Bachelor’s Degree
- Linux experience in the enterprise sector, with excellent administration skills
- Thorough knowledge of the Linux kernel, networking, and memory management
- Excellent troubleshooting skills, and a passion for problem solving and investigation
- Ability to work with conflicting priorities, take initiative, and maintain a customer-centric focus
About Company
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We’re a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems,and make an impact.
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