Qualitest is Hiring | Desktop Support Engineer | Bangalore | Bachelor’s Degree

Qualitest is Hiring for Desktop Support Engineer Role. All the Candidates who completed Bachelor’s Degree are eligible. Interested Candidates can read the following Details and Apply for this role.

Job Description

  • Company Name: Qualitest
  • Job Role: Desktop Support Engineer
  • Qualification: Bachelor’s Degree
  • Location: Bangalore
  • Batch: 2018/ 2019/ 2020/ 2021/ 2022/ 2023
  • Experience: Freshers
  • Salary: Up to 3.2 LPA (Expected)

Job Role & Responsibilities

  • Responding to client support requests.
  • Contacting clients to find out the nature of the problem.
  • Traveling to the client’s location or connecting via a remote link.
  • Troubleshooting hardware and software issues.
  • Installing and maintaining hardware and computer peripherals.
  • Installing and upgrading operating systems and computer software.
  • Troubleshooting networking and connection issues.
  • Advising on software or hardware upgrades.
  • Providing basic training in computer operation and management.

Eligibility Criteria

  • Bachelor’s degree in computer science or information technology.
  • You will be required to work from office and assist with hardware installations, software installation\upgrades, systems integrations, and basic IT-related issues.
  • To ensure success as a desktop support engineer, you should have extensive knowledge of home and office systems, good problem-solving skills, and high-level interpersonal skills.
  • A top-class desktop support engineer provides fast and effective support for clients experiencing basic hardware and software issues.
  • Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
  • Knowledge of popular operating systems, software applications, and remote connection systems.
  • Ability to solve complex hardware and software issues.
  • Ability to travel and work after hours when necessary.
  • Excellent interpersonal skills.
  • Good written and verbal communication skills.
  • Experience: Freshers
  • Looking for immediate joiners only
  • Work from Office only

 

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