Physics Wallah is Hiring for Chat Support Associate Role. All the Candidates who completed Any Graduation/ PG are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Physics Wallah
- Job Role: Chat Support Associate
- Qualification: Any Graduation/ PG
- Location: Work From Home
- Batch: 2019/ 2020/ 2021/ 2022/ 2023
- Experience: Freshers (0-2 Years)
- Salary: INR 17k – 19k Per Month
Job Role & Responsibilities
- Manage large amounts of incoming queries.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Meet team targets and quality standards.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution.
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers and improve customer satisfaction
Eligibility Criteria
- Any Graduation / Post-Graduation
- Must have Laptop & Wifi Connection
- Minimum 0-2 years of experience in Customer service/Hospitality/Tourism/Ecom.
- Freshers can apply.
Required Skills
- Typing skills minimum 40-60 words per minute.
- Good Writing Skills.
- Excellent communication skills with a pleasing personality.
- Analytical and multitasking skills.
- Flexible with working hours.
- Hindi & English fluency (Regional languages are a plus).
Click the below link to Apply:
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