Oracle is Hiring for Technical Support Analyst Role. All the Candidates who completed Bachelor’s Degree are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Oracle
- Job Role: Technical Support Analyst
- Qualification: Bachelor’s Degree
- Location: Bangalore
- Batch: 2019/ 2020/ 2021/ 2022/ 2023/ 2024
- Experience: Freshers (0-2 years)
- Salary: Up to 6 LPA (Expected)
- Last Date: As soon as possible
Job Role & Responsibilities
- This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally.
- Involves conducting investigations on front-end applications.
- Backend techniques to be used. including capturing log files , querying tables, updating database fields and cycling servers.
- Documentation of notes, activities, resolutions, and knowledge articles through out the investigation lifecycles.
- By prioritizing work based on severity. you will strike a balance between client and business needs.
- Collaborating among and cross teams ensures that issues are addressed by the appropriate individual.
Eligibility Criteria
- Qualification: Bachelor’s Degree
- 0-2 years experience in application support, client/customer support, incident management, problem management and change management.
- Knowledge on SQL,
- Readiness to work during the shift from 5.30PM to 2.30AM IST.
- Outstanding interpersonal abilities and adapt at efficient communication with collaborators across various regions of the globe.
- An academic qualification in computer science engineering, information systems, software engineering, or a related field.
About Company
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
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