Mphasis is Hiring for Trainee Customer Associate Role. All the Candidates who completed Any Graduate are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Mphasis
- Job Role: Trainee Customer Associate
- Qualification: Any Graduate
- Location: Pune
- Batch: 2020/ 2021/ 2022/ 2023/ 2024
- Experience: Freshers (0-1 years)
- Salary: Up to 4.75 LPA (Expected)
- Last Date: As soon as possible
Job Role & Responsibilities
- Providing information about products and services, and addressing customer queries
- Helping customers resolve issues, such as account access problems or late orders
- Developing and maintaining positive relationships with customers
- Ensuring customer issues are resolved promptly and thoroughly
- Being able to communicate well verbally and in writing is essential for interacting with customers
- Understanding and empathizing with customer needs and challenges can help build trust
- Being able to provide solutions for customer problems
Eligibility Criteria
- Qualification: Any Graduate
- Good communication
- typing skills
- good understanding of English language
- Basic computer knowledge
About Company
Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.
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