Mphasis is Hiring for Technical Support Associate Role. All the Candidates who completed Any Graduate are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Mphasis
- Job Role: Technical Support Associate
- Qualification: Any Graduate
- Location: Pune
- Batch: 2018/ 2019/ 2020/ 2021/ 2022/ 2023
- Salary: Up to 3.6 LPA (Expected)
Job Role & Responsibilities
- Have basic knowledge on switching and routing and Wi-fi configuration.
- Customer satisfaction is our purpose; this is a HIGH TOUCH environment in which continual customer interaction is the norm.
- This includes setting up servers, workstations, storage arrays, basic networking, entering IP information in devices, and installing software.
- Capable of troubleshooting converged networks, IP/VOIP issues across LAN/WAN, VPN, VLAN Routers, Firewalls, Switches, IP PBX deployment, TCP/IP (IPv4), DNS.
- To resolve complex technical queries and issues of product functionality and defect correction as well as coordinating with the relevant stake holders for product support.
Eligibility Criteria
- Any Graduate are Eligible
- Good in communication
- Positive energy
- Positive attitude
- Self-Learner
- Detail oriented
- Analyzing mind and quick decision making
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