Konecranes is Hiring for Trainee Role. All the Candidates who completed Bachelor’s Degree are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Konecranes
- Job Role: Trainee
- Qualification: Bachelor’s Degree
- Location: Pune
- Batch: 2020/ 2021/ 2022/ 2023/ 2024
- Experience: Freshers (0-1 years)
- Salary: Up to 5.2 LPA (Expected)
- Last Date: As soon as possible
Job Role & Responsibilities
- Providing support for our external as well as internal customers on crane and lifting equipment web portals
- Administration, troubleshooting support cases reported by digital service users
- Handle incidents, service requests and cases reported in ServiceNow
- Creation of knowledge articles based on issue troubleshooting
- Coordination with other application support teams, development teams, business stakeholders and customers
- Ensure the KPIs like SLA, TAT, Ageing, Quality Audits, Problem management, etc. are met
Eligibility Criteria
- Qualification: Bachelor’s Degree
- Knowledge about ITIL and ITSM tool(s)
- Basic understanding of database & queries
- Analytical and problem-solving skills
- Customer service attitude / Customer centric communication approach
- Good communication skills (English) – Verbal, Written
- Good knowledge of computer networking and/or system testing skills
- Suitable education or degree (Bachelor’s degree in Computer Engineering/Information Technology)
- 0-1 Years in relevant field (IT Operations and Support)
- Willingness to learn
- Awareness of ISO 14001 & 45001 Standards
About Company
Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That’s why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.
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