Keysight is Hiring for Technical Support Engineer Role. All the Candidates who completed Bachelor’s or Master’s Degree are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Keysight
- Job Role: Technical Support Engineer
- Qualification: Bachelor’s or Master’s Degree
- Location: Bangalore
- Batch: 2018/ 2019/ 2020/ 2021/ 2022/ 2023
- Experience: Freshers (0-2 Years)
- Salary: Up to 4.5 LPA (Expected)
- Last Date: As Soon as Possible
Job Role & Responsibilities
- Provides engineering support to customers, customer support personnel and field support staff on systems and product issues.
- Works with customer and company personnel to define technical problem, determine the solution and assist customer in implementing the fix.
- Provides technical feedback to engineering concerning product changes/enhancements.
- May support 3rd party products and be called on-site to assist in complex technical solutions requiring changes to core functionality, code, and systems operation.
- Creates tests, tools, and diagnostic procedures for use by product support personnel.
- May quality check technical product documentation.
- Leverages post sales interactions with customers to probe and qualify further revenue opportunities.
- May book transactional sales opportunities and provides highly qualified leads to sales.
- Works on technical support assignments with clearly defined objectives
- Solves problems of limited scope and complexity.
Eligibility Criteria
- Qualifications: Bachelor’s or Master’s Degree
- Bachelor’s or Master’s Degree or University Degree or equivalent.
- No prior experience required; may have up to 2 years’ relevant experience.
About Company
Keysight’s Leadership Model (KLM) is the company’s business playbook to continuously deliver value to – and instill confidence in – our customers, shareholders, and employees. It is the philosophy that permeates every aspect of our operations – driving innovation, speed, and excellence in execution.
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