HGS is Hiring for Technical Support Executive Role. All the Candidates who completed Bachelor’s Degree are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: HGS
- Job Role: Technical Support Executive
- Qualification: Bachelor’s Degree
- Location: Bangalore
- Batch: 2018/ 2019/ 2020/ 2021/ 2022/ 2023
- Salary: Up to 3.6 LPA (Expected)
Job Role & Responsibilities
- Answers inquiries by clarifying desired information; researching, locating, and providing information
- Determines requirements by working with customers
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
Eligibility Criteria
- Under Graduates/Graduates (Non B.E, B.Tech)
- Fresher/0-12 Months
- Willing to work in Rotational shifts
- 5 days work/ 2 rotational weekly offs
- Transport facility provided
Required Skills
- Excellent Communication Skills
- Basic Telephone Etiquettes
- MS Office
- Basic System Navigation Skills
- Customer Focus and Being Attentive
- Trouble shooting
- Good reasoning and analytical skills
- Active listening skills
- Ability to comprehend the customer requirement well
- Good understanding about ISP.
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