EXL is Hiring for Executives Role. All the Candidates who completed Any Graduate are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: EXL
- Job Role: Executives
- Qualification: Any Graduate
- Location: Noida
- Batch: 2020/ 2021/ 2022/ 2023/ 2024
- Experience: Freshers (0-1 Years)
- Salary: Up to 5 LPA (Expected)
- Last Date: 14th Dec 2024
Job Role & Responsibilities
- Customer Support: Address and resolve billing inquiries and issues via email or chat.
- Billing Management: Process and manage customer billing information, including invoices, payments, and account adjustments.
- Issue Resolution: Investigate and resolve discrepancies in billing and payments.
- Documentation: Maintain accurate records of customer interactions and transactions.
- Communication: Liaise with other departments to ensure seamless resolution of customer issues.
- Compliance: Ensure all billing activities comply with company policies and regulations.
- Reporting: Generate and analyze billing reports to identify trends and areas for improvement.
- To work under minimum supervision and to comply with established procedures or as directed by Manager
- Adaptable to learn new document type, process, concept and skills
- Good Interpersonal Skills and Email Communication to communicate with Sales & other internal teams
- Ensure adherence to process guidelines as per agreed quality standard on all SOPs
Eligibility Criteria
- Qualification: Any Graduate
- Fresher with an eagerness to learn and stay updated on operational practices
- Proficiency in using MS Office applications, particularly Excel, for data analysis and reporting
- Excellent verbal and written communication skills
- Comfortable working with multiple stakeholders and teams to drive the desired level of performance.
- They should have good understanding
- With every role in the company, each position has a requirement for building quality into every output.
About Company
EXL is the trusted partner for data-driven industries like insurance, banking, healthcare, retail, and logistics. We combine data, advanced analytics, digital technology, and industry expertise to transform businesses and enhance operations. Trusted by top industry leaders, including nine of the top ten U.S. insurance companies and six of the top ten U.S. healthcare payers, we align with your goals, whether leveraging AI or embedding analytics into workflows.
Clients rely on EXL for our global talent, rapid digital solutions, and a team of 1,500 dedicated data scientists. With over 20 years of experience, we deliver fast, reliable results. Contact us to learn how we can help you achieve your goals.
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