DrinkPrime is Hiring for Customer Success Executive Role. All the Candidates who completed Any Graduate are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: DrinkPrime
- Job Role: Customer Success Executive
- Qualification: Any Graduate
- Location: Bangalore
- Batch: Any Batch
- Experience: Freshers (0-2 Years)
- Salary: Up to 3.2 LPA (Expected)
- Last Date: As Soon as Possible
Job Role & Responsibilities
- Our Customer Experience Executive play a crucial part in the mission to deliver timely, accurate and professional customer service to all our customers.
- In a fun and fast-paced environment, this position requires Call, Email and Chat communication with customers.
- Provide help and advice to customers using DrinkPrime’s protocols or services;
- Communicate courteously with customers;
- Handle customer complaints/inquiries or requests;
- Keep accurate records of discussions or correspondence with customers;
- Work across different teams (Sales, operations, delivery, finance, etc) for effective and fast issue resolution;
- Finding ways to measure customer satisfaction and improve services.
Eligibility Criteria
- Qualifications: Any Graduate
- Experience in working on ticketing tools like – Freshdesk, Zendesk, etc.
- Experienced in Calls & Emails
- Good to have chat experience (Optional)
- Excellent English communication skills
- Strong sense of customer empathy
- Creativity and a good sense of humour will be an added advantage
About Company
DrinkPrime is a subscription-based drinking water solution that began as a response to the unreliable supply of safe drinking water across Urban India. Over time we have evolved into an organisation that is driven by a singular mission, to change the way people think about the water they drink. Through our subscription-based model, we provide customers with water purifiers that use integrated technology to help them monitor the quality of the water they consume every day.
At DrinkPrime, we are on a mission to make safe drinking water accessible and affordable to every resident in India. We are backed by Tier 1 VCs and many prominent angels. They believe in the vision, mission and the team of DrinkPrime. With our tech first approach, we are taking up this audacious mission and believe in solving it. Be a part of history and join us. We can solve this problem together.
Click the below link to Apply:
Join Our Telegram Channel: Click Here
Follow Our Instagram Page: Click Here
Follow Our Linked In Page: Click Here
Join Our WhatsApp Group: Click Here
