Digit Walk-In Drive | Junior Customer Happiness

Digit is Hiring for Junior Customer Happiness Role. All the Candidates who completed Any Graduate are eligible. Interested Candidates can read the following Details and Apply for this role.

Job Description

• Company Name: Digit
• Job Role: Junior Customer Happiness
• Qualification: Any Graduate
• Location: Bangalore
• Batch: 2020/ 2021/ 2022/ 2023/ 2024
• Experience: Freshers (0-3 Years)
• Salary: As Per Company Standard
• Walk-In Schedule: 31st December 2024 – 04th January 2025, Bangalore.

Job Role & Responsibilities

• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
• Building lasting relationships with clients and other call center team members based on trust and reliability.
• Utilizing software, databases, scripts, and tools appropriately.
• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
• Taking part in training and other learning opportunities to expand knowledge of company and position.
• Adhering to all company policies and procedures.

Eligibility Criteria

• Qualification: Any Graduate
• Excellent Verbal and Written communication Skills. (ENGLISH AND HINDI: MANDATORY)
• Preferable experience in Voice Process
• Willing to work in rotational shift

Time and Venue

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