British Council is Hiring for Trainee Role. All the Candidates who completed Diploma/ Any Graduate are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: British Council
- Job Role: Trainee
- Qualification: Diploma/ Any Graduate
- Location: Noida
- Batch: 2019/ 2020/ 2021/ 2022/ 2023
- Experience: Freshers (0-3 Years)
- Salary: Up to 3.6 LPA (Expected)
- Last Date: 29th August 2023
Job Role & Responsibilities
- Assessment of various modules of an English Language Exam (either soft or hard copy)
- High attention to detail to ensure right marking of each paper.
- Identify and escalate priority issues.
- Route/Transfer issues to appropriate resource/channel if necessary.
- Follow up on enquiries where necessary.
- Complete the logs, update necessary data sheets.
- Ensure hourly transaction targets are met with high quality standards.
Eligibility Criteria
- Qualifications: Diploma/ Any Graduate
- Education – should have completed a diploma/ degree/ professional course post senior Secondary.
- Meet English language proficiency at a minimum level of IELTS band 6.5 or equivalent internationally recognised qualification (BCMS will arrange for language proficiency and certification test)
- Good Computer (MS office) and keyboard handling skills
- Understanding of BPO processes, reporting, MIS etc.
- 0 – 3 years’ experience in a BPO environment
- Proficient in English Communication Skills – both verbal and written.
- Experience in Backend BPO process where customer communication was a part of the role.
About Company
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.
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