Amaha is Hiring for Client Success Executive Role. All the Candidates who completed Any Graduate are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Amaha
- Job Role: Client Success Executive
- Qualification: Any Graduate
- Location: Work From Home
- Batch: 2021/ 2022/ 2023/ 2024
- Experience: Freshers (0-1 Years)
- Salary: Up to 3.6 LPA (Expected)
- Last Date: As Soon as Possible
Job Role & Responsibilities
- We are looking for a Client Success Executive to manage the overall journey of our B2C users.
- Our ideal candidate will be passionate about using analytical skills to identify problems, find solutions, and improve relationships.
- They will build a trusted and strategic advisor relationship to help drive the continued value of our products and services.
- Collaborate effectively with cross-functional leaders internally to deliver consistently excellent customer experiences.
- Cultivating solid relationships with clients through the provision of exceptional service.
- Maintaining an accurate record of all existing clients & deliverables
- Responding to client inquiries in a timely and professional manner
- Managing all incoming data files from clients
- Reviewing data for inconsistencies or anomalies & communicating with clients about data changes or requirements
- Preparing detailed reports for management and other teams by analyzing and interpreting data
- Liaising with internal cross-functional teams to fulfill client expectations.
Eligibility Criteria
- Qualifications: Any Graduate
- Graduate from a reputed institution
- 0 to 1 year of relevant work experience
- A user-first mindset
- Excellent verbal and written communication skills
- High attention to detail
- Ability to work independently and flexibly
- Ability to work exceptionally in a team & work across diverse teams
- Exceptional organizational skills
- Drive to innovate & add value
- Ability to work well under pressure and meet deadlines
- This is a full-time role, with the provision to work remotely.
About Company
Amaha is a tech-enabled mental health platform that supports people with their psychological needs. The firm is run by a team of mental health, technology and wellness professionals. We are passionate about changing the lives of millions of people who will benefit from psychological support in all aspects of their lives.
With our self-care app, we aim to make psychological wellness more accessible and less stigmatising. We have reached over 3.6 million people. We believe in combining the latest evidence-based interventions and ideas in the field of emotional health with cutting edge technology and product design to build a stellar user experience. In addition to our B2C product, we have additional touchpoints with our 120+ therapists and corporate partners.
Our co-founders, Dr. Amit Malik and Neha Kirpal, bring both the provider and user perspectives on mental and emotional health to Amaha, along with successful entrepreneurial experience both in India and abroad. Our core team comprises alumni from IIT, IIM, ISB, Wharton, St. Xavier’s, London Business School and other top schools across the world, with significant experience in developing and delivering emotional wellness products to individual users, corporates and insurance companies.
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