Alorica is Hiring for International Voice Process Role. All the Candidates who completed Any Graduate are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Alorica
- Job Role: International Voice Process
- Qualification: Any Graduate
- Location: Bangalore
- Batch: 2020/ 2021/ 2022/ 2023/ 2024
- Experience: Freshers (0-5 Years)
- Salary: As Per Company Standard
- Walk-In Schedule: 30th December 2024 – 04th January 2025, Bangalore.
Job Role & Responsibilities
- Provide customer support and resolve customer queries on call and chat
- Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
- Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Candidates should be flexible to work in 24*7 environments (US Shift).
Eligibility Criteria
- Qualification: Any Graduate
- The candidate should have good command over English – fluency in spoken and written English, customer service skills and high energy levels.
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
- Should be a quick learner and self-motivated.
Time and Venue
Walk-in Dates: 30th December 2024 – 04th January 2025
Walk-in Timings: 09:30 AM – 05:30 PM
Venue: Alorica India, 12th Block, 10th floor, Eco Space, Bellandur, Bangalore
Interested and Eligible candidates can come for Walk-In on 30th December 2024 – 04th January 2025, 09:30 AM – 05:30 PM.
Carry an Govt Id Proof & Updated Resume along. (MUST)
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