DXC is Hiring for Analyst III Infrastructure Role. All the Candidates who completed Bachelor’s Degree are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: DXC
- Job Role: Analyst III Infrastructure
- Qualification: Bachelor’s or Master’s Degree
- Location: Bengaluru
- Batch: 2024-25
- Experience: Freshers (1-2 yrs)
- Salary: Upto 5.55 LPA (Expected)
- Last Date: As soon as possible.
Job Role & Responsibilities
- Taking ownership of customer issues reported and responding to customer inquiries to ensure customer needs are met.
- Assists customers in resolving technical problems by providing guidance regarding software/hardware/application issues etc.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues and/or refer more complex technical problems through a defined escalation process.
- Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed-upon time frame.
Eligibility Criteria
- Experience: Fresher (1-2 yrs)
- Degree: Strong data analytical skills related to visualization tools (Power BI, PowerApps, etc.).
Skills: Good understanding of computer systems, mobile devices, and other tech products. - Ability to diagnose and troubleshoot basic technical issues.
- Fresher or has work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.
PREFERRED SKILLS
- Intellectually curious, eager to learn new things with an eye towards innovation
- Strategic, able to focus on business goals
- Excellent, at solving unstructured problems independently
- Highly organized, able to prioritize multiple tasks
- Strong, communicators able to build relationships with key stakeholder
- Problem Solving mindset.
ABOUT COMPANY
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
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