Ditto is Hiring for Customer Service Quality Executive Role. All the Candidates who completed Any Graduate are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Ditto
- Job Role: Customer Service Quality Executive
- Qualification: Any Graduate
- Location: Remote
- Batch: 2018/ 2019/ 2020/ 2021/ 2022/ 2023
- Salary: 4.5 LPA
Job Role & Responsibilities
- Call monitoring and provide actionable insight to improve current processes
- Assist in developing, creating, and implementing quality processes
- Gather information to help improve advisor performance
- Provide feedback on the quality of advisor’s recommendations
- Develop customer support quality standards
Eligibility Criteria
- Any Graduate
- Experience of 0 – 2 years
- Strong communication skills
- Excellent customer service skills
- Prior experience in the Insurance Domain will be an added advantage
- Strong sense of ownership and leadership quality
- Excellent listening and analytical skills
- Ability to communicate and collaborate effectively
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