Microland is Hiring for Engineer – Field Services Role. All the Candidates who completed Bachelor’s Degree are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Microland
- Job Role: Engineer – Field Services
- Qualification: Bachelor’s or Master’s Degree
- Location: Gurugram
- Batch: 2024/2025/2026
- Experience: Freshers (0-2 years)
- Salary: Upto 3.4 LPA (Expected)
- Last Date: As soon as possible.
Job Role & Responsibilities
- Provide technical support and assistance to customers via phone, email, or in-person.
- Troubleshoot and resolve complex technical issues related to software applications.
- Collaborate with cross-functional teams to identify and implement solutions for customer requests.
- Develop and maintain technical documentation and knowledge base articles.
- Participate in training and development programs to enhance technical skills and knowledge.
- Analyze and report on customer feedback and suggest improvements to products or services.
Eligibility Criteria
- Experience: 0-2 years
- Degree: Bachelors Degree in Computer Science, Information Technology, or a similar field
- Skills: Technical support, information technology, customer feedback, operating systems
- Technical Aptitude: Some experience with IT systems, networks, or cloud platforms is preferred, but not required.
PREFERRED SKILLS
- Intellectually curious, eager to learn new things with an eye towards innovation
- Strategic, able to focus on business goals
- Excellent, at solving unstructured problems independently.
- Highly organized, able to prioritize multiple tasks
- Strong, communicators able to build relationships with key stakeholder
- Problem Solving mindset.
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