Oracle is Hiring for Customer Service Manager Role. All the Candidates who completed Any Graduate are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Oracle
- Job Role: Software Engineer
- Qualification: Any Graduate
- Location: Delhi
- Batch: 2019/ 2020/ 2021/ 2022/ 2023/ 2024
- Experience: Freshers (0-1 years)
- Salary: Upto 3 to 5 LPA (Expected)
- Last Date: As soon as possible
Job Role & Responsibilities
- End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior
- Management with quality communication within the defined Turn around time.
- Preparing weekly ,Fortnight and Monthly MIS
- Complaint analysis to identify major areas of customer dissonance and suggesting ways to reduce them.
Eligibility Criteria
- Qualification: Any Graduate
- Excellent written and oral communication skills
- Eye for details
- Proficient in MS Office applications
- Prior experience of Customer Service in Retail Assets will be an added advantage
- Should be a quick thinker and be able to communicate resolution/solutions to customers effectively
- Strong interpersonal Skills
- Knowledge of systems like Siebel, Core
About Company
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
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