Amazon is Hiring for Virtual Customer Service Associate Role. All the Candidates who completed Any Graduate are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Amazon
- Job Role: Virtual Customer Service Associate
- Qualification: Any Graduate
- Location: Work From Home (Maharashtra)
- Batch: 2020/ 2021/ 2022/ 2023/ 2024
- Experience: Freshers (0-3 Years)
- Salary: Up to 5.5 LPA (Expected)
- Last Date: As Soon as Possible
Job Role & Responsibilities
- As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers.
- You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance.
- Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
Eligibility Criteria
- Qualifications: Any Graduate
- Minimum age: 18 years old
- Have the right to work in India
- Strong communication skills in English (both written and oral fluency)
- The availability to work varying shifts from Monday to Sunday within the operating hours
- Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
- You’ll need a quiet, distraction free work space (dedicated office space with a desk and chair)
- From a technical perspective, a minimum broadband connection of 20MB download speed and 8MP upload speed using a hard-wire ethernet internet connection (no WIFI).
- Hard-working, articulate, and detail-oriented
- Friendly and customer-focused in every situation
- Ability to learn quickly and embrace change
- Comfortable multi-tasking in a high-energy environment.
About Company
Amazon is committed to being Earth’s most customer-centric company. They offer a wide range of career opportunities across various fields, including software development, warehouse operations, and customer service.
Amazon emphasizes innovation and customer obsession, encouraging employees to take ownership and lead initiatives. They provide numerous benefits, such as healthcare, parental leave, and career advancement programs.
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