Sutherland is Hiring for Business Analyst Role. All the Candidates who completed Bachelor’s Degree/ MBA are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Sutherland
- Job Role: Business Analyst
- Qualification: Bachelor’s Degree/ MBA
- Location: Work From Home
- Batch: 2018/ 2019/ 2020/ 2021/ 2022/ 2023
- Experience: Freshers (0-3 Years)
- Salary: Up to 6 LPA (Expected)
Job Role & Responsibilities
- Partner with the Business Process Owner(s) and Process Excellence Team members to develop a deep end-to-end understanding of processes targeted for automation and outline the impacted processes and business requirements.
- Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with RPA solution design and development teams.
- Facilitate sessions with stakeholders to drive out requirements
- Conduct Process diagnostics & opportunity identification
- Establishes business case for each opportunity
- Gather non-functional requirements such as security, capacity performance, and availability
- Document and diagram the existing environment and data-flows
- Recommend ‘to-be’ process map designs using Cross-functional flowcharts.
- Define configuration specifications and business analysis requirements
- Define requirements, creating user stories (if Agile) or BRD or Disaggregation sheets (for RPA)
- Help design, document and maintain system processes
- Identify scope, benefits, constraints, and risks for RPA automation initiatives, capture and document current state manual processes
- Works with RPA & Technical Team members to facilitate the planning and execution of RPA projects.
- Coordinate with the business and the RPA team to identify and provide support for solution designs for production issues and enhancements.
- Identify and document best practices for ongoing RPA adoption
- Consider change management implications for the implementation of new RPA processes
- Serves as the liaison between the business community and the technical solution providers throughout the project life cycle.
Eligibility Criteria
- Bachelor’s Degree in Engineering/ IT/ Data Sciences/ Business Administration or related fields.
- Strong effective working relationships with team members, stakeholders, and management. Demonstrate strong collaboration across all levels of the organization.
- Ability to work independently, with limited supervision, whilst participating fully as a member of the RPA team
- Effective Persuasive Communication including the ability to influence SMEs and business stakeholders toward change, automation, and continuous improvement
- Understand the needs of and support a company with global operations.
- Knowledge of RPA technologies and spectrum of best practices with process automation
- Ability to design target processes to improve efficiency & effectiveness through standardization & automation
- Work with individuals to understand and build detailed process maps and business requirements documents.
- Ability to translate requirements into processes and controls
- Strong analytical skills, coupled with a logical, disciplined, and structured approach to documentation and procedures
- Flexible and dynamic personality
- Excellent spoken and written communication. Assertive and confident in raising action points with senior individuals
- Experience working on major projects
- Experience/knowledge of a range of technology platforms and solutions
- Ability to rapidly grasp processes and identify potential RPA solutions.
- Experience supporting business process documentation with business owners and SMEs across multiple geographically disbursed teams.
Preferred Skills
- Experience working with automation software (e.g., UiPath (preferred), Automation Anywhere, Blue Prism, PowerAutomate).
- Business Analyst Certification (UiPath, Automation Anywhere preferred)
- Experience in analyzing data to draw business-relevant conclusions
- Experience in User Acceptance Testing bringing business users into the test phase
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