Sutherland is Hiring for Storage Technical Support Engineer Role. All the Candidates who completed Bachelor’s Degree are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Sutherland
- Job Role: Storage Technical Support Engineer
- Qualification: Bachelor’s Degree
- Location: Bengaluru
- Batch: 2017 – 2023
- Experience: Freshers (0-2 Year)
- Salary: Up to 4 LPA (Expected)
Job Role & Responsibilities
- Storage / Hardware / NAS / SAN
- Provide Technical Support in a 24×7 environment on-call/ email/ chat support
- Should be able to resolve production issues and requests based on the SLAs defined.
- Diagnose and troubleshoot NetApp storage hardware issues
- NetApp FAS series (7 & C Mode) and E series advanced concepts of Data ONTAP
- Strong knowledge on Clustering and High Availability
- Experience in ServiceNow ticketing tools
Eligibility Criteria
- Bachelor’s Degree in IT, Computer Science, or other related fields.
- Fresher / Technical Support/ Customer Support
- Experience: 0+ years in Fresher / Technical Support/ Customer Support
- Strong communication and interpersonal skills.
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