Lenskart is Hiring for IT Support Role. All the Candidates who completed Any Graduation are eligible. Interested Candidates can read the following Details and Apply for this role.
Job Description
- Company Name: Lenskart
- Job Role: IT Support
- Qualification: Any Graduation
- Location: Gurugram
- Batch: 2019/ 2020/ 2021/ 2022/ 2023
- Experience: Freshers (0 – 2 Years)
- Salary: Up to 3.6 LPA (Expected)
Job Role & Responsibilities
- Monitoring and maintaining computer systems and networks.
- Installing and configuring computer hardware, software, systems, networks, printers, and
- scanners.
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Setting up accounts for new users.
- Repairing and replacing equipment as necessary
- Maintain and Resolve issues on LAN/WAN, VPN, biometric, AV systems connections.
- Coordinate with vendors to resolve technical problems with desktop/Laptop computing equipment and software.
- Support in testing and deployment of new applications and systems.
- Address user tickets regarding hardware, software and networking.
- Conduct remote troubleshooting.
- Organize and file documentation pertaining to warranties and instructional guides for computer hardware.
Eligibility Criteria
- Any Graduate are Eligible
- Excellent English written and verbal communication skills.
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